977app Terms & Conditions – Complete Usage Guide

1General Information & Overview

977app (hereinafter referred to as the "Platform", "we", or "977app") is an online gaming and Sports Betting platform serving users in Bangladesh and other approved countries. These Terms & Conditions ("Terms") constitute a legally binding agreement between 977app and its users ("you" or "user").

These terms apply to 977app's website, mobile application, and all related services. The terms may be updated at any time, and your continued use of the platform following any changes will be taken as acceptance of the revised terms.

For any queries regarding 977app, contact us at: support@977app.ws

2Account Registration & User Responsibilities

To use 977app's services, you must create a personal account. You are required to provide accurate and complete information at the time of registration. 977app reserves the right to terminate any account found to have been registered with false or misleading information.

Registration Terms & Conditions

• Each person may register one account only.
• The name, phone number, and payment details provided at registration must be accurate.
• You are responsible for keeping your account password confidential.
• Allowing anyone else to use your account is strictly prohibited.
• Accounts cannot be transferred or sold to a third party.
• Any unauthorized access to your account must be reported to 977app immediately.

KYC Verification

977app may require identity verification (KYC) for transactions above a certain amount. This may include submission of a National ID, passport, or other government-issued ID. Failure to provide KYC documents may prevent withdrawals from being processed.

3Age Verification & Minor Protection

You must be 18 years of age or older to use 977app. Use of this platform by minors is strictly prohibited.

977app may request proof of date of birth for age verification at any time. Failure to verify your age may result in temporary account suspension. Parents and guardians are encouraged to use parental control software to restrict their children's access to this platform.

4Deposit, Withdrawal & Payment Policy

977app supports deposits and withdrawals via bKash, Nagad, Rocket, and other approved payment methods. All transactions are processed in Bangladeshi Taka (BDT).

Deposit Rules

• Deposits must be made from a payment account registered in your name.
• Deposits from third-party accounts are not accepted.
• The minimum deposit amount is subject to the rates set on the platform.
• Deposits are usually credited to your account instantly.

Withdrawal Policy

• Withdrawal requests are typically processed within 5–30 minutes.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be held pending completion of KYC verification.
• Winnings earned from bonuses are subject to wagering requirements before withdrawal.
• For suspicious transactions, 977app reserves the right to place withdrawals on hold until an investigation is completed.

5Bonuses & Promotional Offers

977app offers a variety of bonuses and promotional offers. Each bonus comes with specific terms and conditions that should be read carefully before claiming.

General Bonus Terms & Conditions

• The Welcome Bonus is available to new users once only.
• Bonus funds cannot be withdrawn directly; the specified turnover requirement must be met first.
• Claiming bonuses across multiple accounts from the same device, IP address, or household is strictly prohibited.
• Any unused bonus will be forfeited once it expires.
• Accounts found to be abusing bonuses may be suspended.
• The wagering requirement for each bonus will be stated on the bonus page.

977app reserves the right to modify, suspend, or cancel any bonus offer at any time. In any bonus-related dispute, 977app's decision shall be considered final.

6Gaming Rules & Fair Play Policy

All games and Sports Betting on 977app operate under specific rules and regulations. Ensuring a fair and transparent gaming environment on the platform is our top priority.

General Gaming Rules

• All game outcomes are determined by RNG (Random Number Generator) technology.
• Odds in Sports Betting may change in real time.
• If a game is interrupted due to connectivity issues, 977app will handle the situation in accordance with its established policy.
• Once a bet is confirmed, it generally cannot be changed.
• 977app reserves the right to correct any results that appear incorrect due to a technical error.

Sports Betting Rules

• Odds in live betting can change in an instant — always confirm the odds before submitting your bet.
• Any bet found to involve match fixing or unusual betting patterns will be voided.
• 977app reserves the right to cancel any bet placed at incorrect odds.

7Prohibited Activities & Abuse

The following activities are strictly prohibited on 977app. Engaging in any such activity will result in permanent account closure and may lead to legal action where necessary.

• Creating multiple accounts or managing another person's account.
• Attempting to hack or manipulate the platform's systems.
• Bonus abuse or misuse of promotional offers.
• Engaging in money laundering or any illegal financial activity.
• Collusion or illegal coordination with other players.
• Playing using automated bots or software.
• Harassing other users on the platform.
• Creating an account using a false identity.

8Account Suspension & Closure Policy

977app reserves the right to suspend or permanently close an account without prior notice under the following circumstances:

• Breach of terms and conditions.
• In cases of suspected fraud or dishonest activity.
• If money laundering is suspected.
• If the user is identified as a minor.
• KYC verification has not been completed.
• Account inactive for an extended period.

Users may close their account at any time. It is advisable to withdraw any remaining balance before doing so.

9Limitation of Liability

977app is committed to delivering the highest standard of service. However, 977app is not liable for:

• If a game or bet is affected by an internet disconnection.
• Delays caused by technical issues on the part of third-party service providers.
• Force majeure events such as natural disasters or government directives.
• Loss or damage resulting from issues with the user's own device or network.
• If a user's password is compromised and 977app is not notified, 977app cannot be held liable.

In all cases, 977app's maximum liability shall be limited to the value of the specific transaction in question.

10Privacy & Data Protection

977app takes the protection of users' personal information very seriously. To learn how your data is collected, stored, and used, please refer to our Privacy Policyare detailed below.

• Your personal information is never sold to third parties.
• Information may be shared when required by law or court order.
• All data is secured through SSL encryption.
• You may request to view or delete your personal data at any time.

11Dispute Resolution Process

977app takes all user complaints seriously. To resolve a dispute, please follow the steps below:

1. Step One: Contact our support team via live chat or email.
2. Step Two: If the issue is not resolved within 48 hours, please submit a formal complaint.
3. Step Three: 977app will review the complaint and communicate a decision within 7 business days.
4. Step Four: If you are not satisfied with the final decision, you have the option to refer the matter to an independent arbitrator.

All disputes involving 977app shall be governed by the laws and jurisdiction of the country of 977app's licensor.

12Right to Amend Terms

977app reserves the right to modify, add to, or revise these terms and conditions at any time. Users will be notified of significant changes via their registered email or a notice on the platform.

Continued use of the platform after any changes have been made will be considered acceptance of the updated Terms. We recommend checking this page regularly.